Terms and Conditions

The following are terms of a legal agreement between you and Student Computer Services and its associated companies. By accessing, browsing and/or using any service advertised, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply
with all applicable laws and regulations. If you do not agree with these terms, don't use this service.

 

1. Authorization
The client authorizes Student Computer Services to conduct an evaluation of the Computer sent to determine the nature of the damage or fault, and provide an estimate of repair cost and timing. The Free Diagnostic Check consists of a thorough Hardware and Software check to determine the fault, during which it may be dismantled to check for the fault, reassembled and further tests carried out on components to establish the fault and solution.  No work beyond this evaluation will be charged without explicit client approval.    However, exceptions apply for Computers where the fault is fixed during the initial Free Diagnostic Check / Inspection.  Where the Computer is returned to a working and operating state and the fault has been fixed - a charge of £30 will apply. The client authorizes Student Computer Services, its employees, and agents, to receive and transport this media/equipment/data to, from and between their facilities.

2. Legal Rights
The client is the legal owner or authorized representative of the legal owner of the property and all data and components contained therein sent to Student
Computer Services.
Any property left with Student Computer Services unclaimed for 30 days, will be disposed of. At which time, Student Computer Services shall have no liability
to the client or any third party.

 

3. Limited Liability
Student Computer Services shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service.


In no event will Student Computer Services be liable for any damage to the laptop/desktop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if Student Computer Services has been advised of the possibility of damages or loss to persons or property. Student Computer Services liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.


The client and Student Computer Services agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at Student Computer Services option, additional attempts by Student Computer Services to recover satisfactory data or refund of the amount paid by the client. The parties acknowledge that the price of Student Computer Services would be much greater if Student Computer Services undertook more extensive liability.


The client is aware of the inherent risks of injury and property damage involved in laptop/desktop repair, including without limitation, risks due to destruction or damage to the machine, media, or data and inability to repair the machine or recover data, including those that may result from the negligence of Student Computer Services, and assumes any and all known risks of injury and property damage that may results.

 

4. Confidentiality
Student Computer Services agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client's equipment except to employees or agents of Student Computer Services subject to confidentiality agreements or as required by law.

5. Payment
Payment is due in full upon completion of successful repair. You must pay by Card, Cash or BACS. We regret we are unable to accept post dated Cheques or any other means of payment (unless we have agreed that you may have a credit account with us).
The client is financially responsible for all shipping costs to Student Computer Services.

6. Collection Notes
If any item left for repairs at Student Computer Services is not paid for in full or collected within 7 days of the work being completed and no attempt of collection is made, then CHARGES of £5 GBP -  will be added per week. Your original parts will be kept for you to pick up for a further 30 days and then discarded/sold on if still in our possession.

 

7. Warranty
Unless stated, 30 Day warranty on Operating System installations and 3 months warranty on replaced parts. Student Computer Services makes no warranty on data, express or implied, and Student Computer Services disclaims any data warranty of any kind.

 

8. Pirated Software
Student Computer Services will not knowingly participate in any illegal activity. Student Computer Services and its Technicians are under no obligation to install, reinstall, or configure any software/music that is known to be pirated. If an illegal windows operating system is found on the machine you will be
required to purchase a valid windows license.

9. Disclaimer

 

Student Computer Services is not affiliated in any way with or subsidiary to UCL, SOAS, Birkbeck, LSE or any University and Institutions, nor with their associated Students' Union.   It is an external service and an independent group for University Students to get computer repairs and support.


Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this form. Student Computer Services expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this form, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information. A person who relies upon information made available on this form does so at the person's own risk. Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. Student Computer Services shall under no circumstances be responsible for data loss or system failure. Services and products advertised on our website may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.

 

©2019 by Student Computer Services, London

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